Through the right combination of qualitative and quantitative information in a user friendly format, PowerImage / MISCO Cyprus has put together an array of Handbooks, Business Tools and Resources available to become part of your corporate library for easy reference.

Manual of Job Descriptions

The aim of this manual is to give organisations a complete toolkit to develop a Job Descriptions programme. The Manual is divided into two sections. The first section is a practical and hands-on toolkit giving you all the necessary gear to write custom-made job descriptions, while the second section reproduces one hundred and sixteen job descriptions ranging from manual to managerial positions.

A Guide to Training Needs Analysis

The goal of Training is for employees to master the knowledge, skills and attitudes emphasised in training programmes and to apply them to their day-to-day activities. This Report aims to demonstrate the importance of identifying training needs and gives an overview of the skills and competencies needed to use the relevant tools and techniques to conduct such an exercise.

Recruitment and Selection Handbook

Often bad hiring decisions occur because we do not dedicate enough time to the recruitment process, we do not ask the right questions, or we do not know what to ask, we get too emotionally involved, we are pressed for time, or we do not know what we require. The aim of this handbook is to assist recruiters avoid such pitfalls and focus on achieving results. Nothing in human resources is as rewarding as hiring right.

A Guide to Effective Team Building

Master the “art of people” know how each person thinks and how to best utilize their competencies at all times. Most Managers and Organisation Leaders recognize the interdependence of employees or other group members and the need for cooperation to accomplish the work. A team that is communicating and functioning well has synergy. That is why people working as a team can achieve better results than individuals working alone.

A Guide to Reward Strategies

Rewards are the single most powerful tool management has, to win strong employee commitment and achieve company objectives. Total employee reward is achieved through a mixture of components. For an oranisation’s reward system to be effective, the financial rewards need at least to match those of the market. However, what differentiates companies are the non financial rewards.

A Guide to Performance Appraisal

In the absence of a carefully structured system of appraisal, people will naturally tend to judge the work performance of others, including subordinates, informally and arbitrarily. This guide is aimed at giving managers insight about issues relating to performance appraisal and how to develop a performance appraisal system.

How to Create a Business Plan Report

A business plan is the master plan from which all other plans emerge.  It is a written document that details the current status of a company’s business and the company’s direction.  It demonstrates the company’s professionalism to investors and other concerned parties, this in turn maximizes the company’s advantage.  It leads the management of the company in the identification of strengths, weaknesses, opportunities and threats, in the reconciliation of conflicting views and opinions, and in arriving at and agreeing upon a set of realistic objectives and strategies for the company. It focuses on its competitive edge, assuring that this is strengthened and sharpened over time.  A cost effective business plan is ideal for companies seeking capital, seeking advisors, preparing an operating plan, or simply exploring collaboration possibilities with other professionals and strategic partners.

How to Prepare a Marketing Plan

A marketing plan is a plan that outlines your full marketing strategy for the coming year. It will include who you are marketing to, how you will market to them, and the strategies you will use to connect with customers and attract sales. Unlike a Business Plan a Marketing Plan is customer focused. It is a plan of action that tells what you will sell, to whom you will sell and how often, at what price and how you will present and get your products and services to your target market – the buyer.

How to Develop a Customer Service Department

An effective Customer Service department plays an important role in any business and demonstrates to your customers that you are concerned about their business and want to guarantee their complete satisfaction. Customer Service is a function of an organisation whereby, the use of well developed Human Resources and flexible yet structured organisational processes, differentiates companies in competitive markets. Creating a Customer Service department requires a significant investment of time and money. However, the investment can return important benefits in terms of improved customer satisfaction and loyalty and higher levels of repeat business.

Α Guide to Credit Control –GR- “Οδηγός Εφαρμογής & Διαχείρισης Πιστωτικού Ελέγχου”

This Guide suggests procedures for debt collection, to protect yourself from late payments and to approach effectively late paying clients.

Designing Effective Internal Communication Systems

What is Internal Communication? Why do you need it? How do you create it? Internal Communication –also known as Employee Communication – is at its most basic, the facilitation of strategic connections and conversations within your organization. This communication takes place between leaders, managers and employees – or peer-to-peer, from leader-to-leader or employee-to-employee. And when it’s smart, this Internal Communication ensures that your people are committed to achieving ground-breaking business results, by helping improve collaboration, productivity and performance. In a global competitive market, your most valuable asset isn’t products, processes or technology – it is the employees. Engaged and empowered employees have the biggest impact on competitive advantage.

Manual of Job Descriptions for the IT Sector

The aim of this manual is to give IT organisations a complete toolkit to develop a Job Descriptions programme. This Manual is divided into two sections. The first section is a practical and hands-on toolkit giving you all the necessary gear to write custom-made job descriptions, while the second section reproduces twenty four job descriptions ranging from managerial to labour positions. 

How to Reduce Costs Quickly and Intelligently –GR- “Πώς να Μειώσετε Έξοδα Γρήγορα και Έξυπνα”

Practical practices of driving down costs, saving money and increasing the cash flow of your organisation.

Employee Handbook 2015/2016

An important tool that officially determines the policies, the procedures and the principles of an organisation. Most of the times writing such a handbook is time consuming and as a result most organizations do not possess one. For this reason we provide a full and complete template of such a handbook. With small and simple additions it can be adjusted to each organisation’s prerequisites.

Manual of Job Descriptions for the Energy Sector

The manual comprises 40 job descriptions and it is an essential and helpful tool for Managers in the Energy Industry. It consists of 97 pages and is divided into two sections. The first section is a practical and hands-on toolkit which can assist the reader on how to write custom-made job descriptions while the second section includes forty job descriptions ranging from manual jobs to managerial positions in the Oil and Gas and Renewable Energy industries. Each position is accompanied by an organizational chart, list of responsibilities, required qualifications, etc.

Request Information on our Handbooks & Reports Online:

  • This field is for validation purposes and should be left unchanged.