Our company POWERIMAGE / MISCO Cyprus, offers a wide range of high quality in-house trainings. Below is a comprehensive list of topics, by category.

humanresourcesmanagementΑ. Human Resources Management

  • Creating and Implementing a Human Resources Management Strategy – HRDA
  • Employee Engagement Strategies
  • Effective Employee Recruitment and Selection Tactics – HRDA
  • How to Define Key Performance Indicators – Designing Measurable Performance Criteria – HRDA
  • How to Stop the HR Department from Becoming a Personnel Complaint Office
  • Effective Employee Performance Assessment – HRDA
  • Employee Reward Strategy – HRDA
  • Introducing an Effective Performance Management System in your Organization – HRDA

leadershipmanagement

Β. Leadership & Management

  • Coaching for Performance – HRDA
  • Motivational Techniques – HRDA
  • Effective Management and Leadership – HRDA
  • Managing Employee Performance – HRDA
  • Project Management Basics- HRDA
  • Effectiveness and Productivity Through Project Management – HRDA
  • Effective Delegation
  • Emotional Intelligence Leadership
  • Leadership Development Programme for Managers – HRDA
  • Preparing a Business Plan – HRDA
  • How to Build Strong Working Teams
  • The Lateral Leader
  • Organizational Culture Management
  • Organizational Change Management
  • Managing Diversity in the Workplace: Unlocking the Benefits for Business

marketingsalesC. Marketing & Sales

  • Networking skills
  • Designing a Marketing Plan – HRDA
  • Marketing Strategy- HRDA
  • Presentation Skills Workshop – HRDA
  • Successful Event Organization
  • Merchandising Techniques- HRDA
  • Negotiation Skills Workshop
  • Dealing with Objections and Closing the Sale
  • Telephone Sales – HRDA
  • Successful Sales Secrets – HRDA
  • Contemporary Strategic Marketing – HRDA
  • How to Increase Guest Visits to your Trip Advisor Travel Site
  • Enhancing Business Branding Through On – Line Travel Sites – HRDA
  • Social Media Marketing – HRDA

customerserviceD. Customer Service

  • Contemporary Customer Service Techniques
  • Customer Service in Practice – HRDA
  • Handling Complaints and Difficult Customers – HRDA
  • Effective Customer Care for Retail Personnel – HRDA
  • Strengthening Customer Relations
  • Building an Effective Customer Service Department
  • Improving Customer Service Processes

communicationE. Communication

  • Dealing with Difficult Colleagues and Associates
  • Professional Communication and Behaviour
  • Emotional Intelligence at Work
  • Effective Business Writing Skills – HRDA
  • Professional Telephone Skills
  • Effective Teamwork

personal-developmentF. Personal Development

  • Introduction to NLP
  • Assertiveness at the Workplace
  • Creative Thinking Skills
  • Time and Stress Management
  • Self-Branding & Image
  • Convincing Presentation Techniques – HRDA
  • Professional Behaviour and Business Etiquette
  • Effective Problem Solving and Decision Making – HRDA
  • Conflict Resolution Skills

administrationsecretarialG. Administration & Secretarial

  • Organizing your Office Space
  • Supporting your Manager
  • Business Writing Skills – HRDA
  • Speedy Techniques for Administrators
  • The Professional Receptionist – HRDA
  • The Evolution of the Administrator to Personal Assistant
  • Managerial Skills for Executive Administrators and Personal Assistants

financialaccountingΗ. Financial & Accounting

  • Accounting for New Accountants & Preparation for Work at Accounting Firms
  • Accounting for non-Accountants – Part l
  • Accounting for non-Accountants – Part Il
  • Financial Statements Analysis & Use of Financial Ratios
  • Translating Numbers into Decisions
  • Finance & Accounting Principles for non-Finance Persons
  • Fundamentals of Financial Management for Executives & Business Owners
  • How to Increase you Company’s Profitability
  • Debt Collection Techniques
  • Evaluating the Creditworthiness of a Company for Banking, Insurance and Investment Institutions
  • Effective Cost Cutting Techniques
  • Liquidity Management for SMEs – Awareness, Adaptability, Action
  • Debt Collection and Liquidity Management Techniques
  • Budget Control, Cost Cutting & Cash Flow management
  • Stock & Purchases Control
  • Budgeting for the New Year
  • Business Taxation 2016

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